Social Security Administration
About us
Social Security provides financial protection for our nation’s people, supporting Americans throughout all of life’s journeys.
Visit www.ssa.gov/careersto see what we do! We administer retirement, disability, survivor, and family benefits, and enroll individuals in Medicare. We also provide Social Security Numbers, which are unique identifiers needed to work, handle financial transactions, and determine eligibility for certain government services.
Claims Specialists (CS) in Field Offices play a vital role delivering Social Security benefits and services to the public, both in-person and over the phone. As a CS, you conduct interviews to obtain, clarify and verify information for initial eligibility for various benefits. In addition, you resolve discrepancies, clarify issues, and make final decisions for initial and post-entitlement benefits and payments; adjudicate entitlement or disallowance actions; and use SSA’s computer systems to access and update claims information.
SALARY INCREASES:
Our positions have salary increases based on the number of years of successful performance. The longer you work for SSA, the more your salary will grow!
GREAT BENEFITS:
Earn 13 paid vacation days a year, then 20 days a year after 3 years, then 26 days a year after 15 years
Earn 13 paid sick days each year
11 paid Federal holidays
Health benefits including medical, dental, and vision; and access to flexible spending accounts
Life insurance
Pension benefits under the Federal Employees Retirement System
Optional Thrift Savings Plan (similar to a 401K); The government matches your contribution up to 5% of your salary
Flexible work schedules
Potential overtime opportunities
Potential telework opportunities
Eligibility for the Public Service Student Loan Forgiveness Program
REQUIREMENTS & QUALIFICATIONS
To qualify, you must be a U.S. citizen and have excellent communication and people skills. We consider additional qualifications such as experience, education, or a combination of experience and education. Visit https://www.ssa.gov/kc/forms/Qualifications_for_Entry_Level_Positions.pdfto read the qualifications for this position.
Job Type: Full-time
Pay: $37,696.00 – $46,696.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Life insurance
Paid time off
Parental leave
Retirement plan
Tuition reimbursement
Vision insurance
Physical setting:
Office
Schedule:
8 hour shift
Monday to Friday
Ability to commute/relocate:
Oneonta, NY 13820: Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service (Preferred)
Computer skills (Preferred)
Work Location: Hybrid remote in Oneonta, NY 13820
Health insurance