Director of Strategy & Operations — DEPARTMENT OF TRANSPORTATION (Job ID 787392)

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[NYCGOVJOBS-AUTO-JOB-ID:787392]

Official job detail: View this vacancy on City of New York Jobs. Job ID: 787392.

Job overview

• Agency: DEPARTMENT OF TRANSPORTATION
• Business title: Director of Strategy & Operations
• Civil service title: ADM CITY PLANNER (NON MGRL)
• Location: 55 Water St Ny Ny
• Employment: F
• Salary: $62,407–$147,000 (Annual)
• Positions: 1
• Category: Engineering, Architecture, & Planning
• Posting date in feed: 2026-10-11T00:00:00.000
• Deadline in feed: 10-DEC-2026

Description from source data

***To be considered for this position candidate must be serving permanently in the title of Administrative City Planner, or be reachable on the open competitive civil service list, Exam # 1143. *** Agency Mission: The Department of Transportation's (DOT) mission is to provide for the safe, efficient, and environmentally responsible movement of people and goods in the City of New York and to support and enhance the transportation infrastructure crucial to the economic vitality and quality of life of our primary customers, City residents. DOT is an equal opportunity employer, committed to recruiting and maintaining a diverse workforce in an open and inclusive environment. Division: Transportation Planning and Management (TPM) is responsible for the safe, efficient, and environmentally responsible movement of people and goods on the City's streets, supporting the larger goals of economic and social vitality for people living, working, and doing business in New York City. The Division’s responsibilities include planning, street design, technical analysis, signs, transit development, freight mobility, and markings, ensuring the safety of motor vehicle occupants, pedestrians, and cyclists. Transit Development (TD), a subdivision within TPM, develops public transit-supportive street infrastructure and policies and serves as the agency's primary point of contact with the Metropolitan Transportation Authority (MTA). TD's work is central to advancing Mayor Mamdani's vision for faster, more reliable buses, including implementation of the locally mandated Streets Plan. Role Description: TD is seeking an experienced, highly motivated, and inclusive leader to serve as Director of Strategy & Operations (DSO). Reporting to the Assistant Commissioner of Transit Development and working closely with the Director of Planning & Policy, Senior Director of Bus Priority, and TPM leadership, the DSO will serve as people officer for TD, ensuring alignment across TD's programs and subunits to support high-impact decision-making and strengthen internal operations and external collaboration. Key responsibilities include: 1) Strategic Operations: Ensure alignment across TD subunits, resolve bottlenecks, drive program delivery, and coordinate with City agencies, elected officials, and the MTA; 2) People & Culture: Champion staff wellbeing and professional development; lead coordination with TPM HR to support recruitment, onboarding, and performance management; 3) Administration & Budget: Oversee administrative compliance, support recruiting, budget planning and tracking, and streamline workflows across the subdivision; 4) Priority Programs: Coordinate the Next Stop: Fast Buses, Better Service plan and Streets Plan implementation tracking; and 5) Engagement: Cultivate and expand stakeholder engagement strategies with advocates, business partners, and the broader public..

Minimum qualifications from source data

1. A baccalaureate degree from an accredited college and four (4) years of full-time experience in city planning, at least eighteen (18) months of which must have been in a managerial capacity; or 2. Education and/or experience which is equivalent to "1" above. However, a baccalaureate degree and eighteen (18) months of managerial experience in city planning is required of all candidates. Graduate work leading to an advance degree in city planning or related field may be substituted for up to two (2) years of the non-managerial experience on a year-for-year basis. Graduation from an accredited United States Law School may be substituted for two (2) years of non-managerial experience.

Preferred skills

Experience in transportation planning or transit policy with knowledge of NYC’s transit and street design landscape; experience with administrative, HR, or Chief of Staff/executive operations roles in a public-sector setting; strong understanding of NYC government structure and interagency processes; and excellent written and verbal communication skills. Proficiency in Microsoft Office Suite; experience with budget tracking, procurement, and project management tools a plus. Preference will be given to candidate who possess a driver’s license valid in in the state of New York with no restrictions. This license must be maintained throughout the durarion of employment in this position.

Application instructions from source data

All resumes are to be submitted electronically using one of the following methods: Current employees, please log into Employee Self Service, follow the Careers Link. Job ID #: 787392 All other applicants, go to www.nyc.gov/careers and search for Job ID # 787392 No phone calls, faxes or personal inquiries permitted. Only applicants under consideration will be contacted. Most public libraries have computers available for use. Note: New hires must reside in NYC for the first two years of employment. Appointments are subject to OMB approval. For more information about DOT, visit us at: www.nyc.gov/dot.

Application

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Prepared October 15, 2026 from NYC Open Data. The official detail page and a future feed deadline passed automated checks; verify details on the official site before applying.