INTAKE WORKER — DEPT. OF HOMELESS SERVICES (Job ID 778729)

Official page check passed automatically. Confirm the application link and all job details before relying on this listing.

[NYCGOVJOBS-AUTO-JOB-ID:778729]

Official job detail: View this vacancy on City of New York Jobs. Job ID: 778729.

Job overview

• Agency: DEPT. OF HOMELESS SERVICES
• Business title: INTAKE WORKER
• Civil service title: COMMUNITY ASSOCIATE
• Location: 39 Auburn Pl, Brooklyn
• Employment: F
• Salary: $44,545–$74,134 (Annual)
• Positions: 3
• Category: Administration & Human Resources Social Services
• Posting date in feed: 2026-10-08T00:00:00.000
• Deadline in feed: 07-DEC-2026

Description from source data

The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness. In partnership with other City agencies and nonprofit organizations, DHS works to prevent homelessness before it begins, reduce street homelessness, provide temporary shelter, and connect individuals and families to stable housing—all with a focus on accountability, empathy, and equity. DHS is committed to continuous improvement and employs innovative strategies to deliver high-quality services that support a swift transition from shelter to self-sufficiency. The agency manages hundreds of facilities and operates with a large team as well as a several billion-dollar budget to meet the diverse needs of New Yorkers experiencing homelessness. The Division of Shelter Intake is responsible for the oversight of the day-to-day operations of the agency’s Single Adult, Adult Families and Families with Children’s intake and assessment sites, both directly run and contracted providers. This Division is responsible for ensuring that the City’s most vulnerable population can access shelter, according to eligibility criteria, 24 hours a day, 7 days a week, 365 days a year. The Department of Homeless Services is recruiting three (3) Community Associates to function as an Intake Workers who will: • Interact with the various communities DHS serves to keep residents informed of the programs and services DHS has to offer to the homeless population. • Interview families within the various communities and issue social service referrals. • Maintain liaison with various community shelters to convey shelter placement information and facilitate transportation to various community shelters. • Assist the Community Coordinator with handling onsite/offsite client inquiries with the highest level of confidentiality and sensitivity, during the application process. • Perform high level responsible clerical duties, as assigned by the Site Manager, such as prepare written monthly, quarterly, and annual administrative statistical and narrative indicator reports that would share information in relation to shelter placements. • Collect, analyze and evaluate on-site and statistical data from various sources, and communicate the results to superiors. • Maintain liaison with various units to be able to process schedule and reports, and to coordinate and prepare case files and documents.

Minimum qualifications from source data

Qualification Requirements 1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or 2. Education and/or experience which is equivalent to "1" above.

Preferred skills

• The worker should be able to relate well with others, be flexible in responding to supervisor’s requests for priority tasks, haven good communication skills, be attentive to details, take pride in his/her work, have an overall courteous and helpful telephone manner, ability to perform computer operations, be a team player and be self-motivated.

Application instructions from source data

CLICK “APPLY NOW BUTTON”.

Application

Open the official job detail above and follow its current application instructions. Confirm eligibility and application availability before applying.

Prepared October 19, 2026 from NYC Open Data. The official detail page and a future feed deadline passed automated checks; verify details on the official site before applying.